Privacy Policy

What Information We Collect

We collect basic information that you provide when making a booking. This usually includes your name, contact details, number of guests, and any special requests. If you book through a platform such as Airbnb, the platform may share booking-related details with us. We do not receive your full payment information, as this is handled by the platform or your payment provider.

Why We Collect It

We use your information only for purposes connected to your stay. This includes:

• managing and confirming your booking
• communicating with you before, during, and after your stay
• meeting local legal requirements such as guest registration
• ensuring the apartment is prepared and suitable for your visit

How Your Information Is Stored

Your information is stored securely and only for as long as needed for booking and legal purposes. We do not sell or share your personal data with external companies or advertisers.

Third-party services: If you book through platforms such as Airbnb or Booking.com, those platforms handle your payment and have their own privacy policies. We recommend reviewing their terms for full details. If cleaners or maintenance staff are scheduled, they may receive only the minimum information required to provide their service — for example, arrival time or length of stay.

Communication

We may contact you about booking details, arrival instructions, or relevant updates related to your stay. We do not send marketing messages.

Contact

Questions about this policy? Email us at vanderlore.berlin@gmail.com.